Customer Support Intro and FAQ

Aplio Technical Support Resources
This section of the web site is designed to help you diagnose and resolve the most common issues that may arise while using the Aplio/Phone, such as:
How to Find an Internet Service Provider
Use our Internet selection guide and ISP list to find an ISP for yourself or for a friend.
How to Install the Aplio/Phone
It's easy to set up the Aplio/Phone. See the Quick Start Guide for information.
How to Configure the Aplio/Phone
See the Quick Start Guide, User Guide and our online Calculator to make setup quick and easy.
How to Upgrade your Aplio/Phone
If the Eco-config button on your Aplio/Phone is flashing slowly, it means that a free upgrade is available -- right over the Internet! Check our Upgrade Guide for complete instructions.
How to Solve Problems
If you hear an error message or see flashing lights, check the Troubleshooting page for an explanation and solutions.
How to Contact Aplio Technical Support
If you've checked all our materials and still have questions, email us.
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