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Aplio/Phone 2.0
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Aplio/Phone 2.0 FAQ


What are the new features of Aplio/Phone 2.0?
  • Aplio/Phone 2.0 extends your reach!
    Talk for Free with millions of PC users, in addition to Aplio/Phone users! And it's easy! Just dial the Aplio ID from a PC and within a few seconds, the phone on the other end will ring.
  • True Telephone Sound Quality
    Anytime you get the best digital sound quality for your calls, nearly indistinguishable from calls over the public telephone network.
  • Even Greater Savings with WakeUp Call!
    Now you can call any Aplio/Phone user in the world at anytime without having to pay for the first long distance call. No more scheduling calls. It is 100% free!
  • User Interface Now in Nine Languages
    With Aplio/Phone 2.0, users can configure the appliance to ‘speak’ English, French, Spanish, Portuguese, German, Italian, Chinese, Japanese, Hebrew. And there are more languages to come.
How do I talk to someone using an Aplio/PRO?
  • To call an Aplio/PRO, call the Aplio ID of the Aplio/PRO using 100% Free Mode.
  • To be called by an Aplio/PRO: your correspondents will call your Aplio ID. You may be either connected in 100% Free Mode or using the Wake-Up call feature. For more informations, see Aplio/PRO Quick Start Guide.
How do I talk to someone using NetMeeting or other Internet telephony software on a computer?
    Click here for full information about computer-to-Aplio/Phone communications.
What is the new WakeUp Call feature? What does it do?
    With the Wakeup Call, all your calls can be in 100% Free mode, even if the called party is not already in 100% Free Mode when you want to call. So you do not have to make an appointment for your call and you can call anytime.
How does WakeUp Call work?
    To use the WakeUp Call feature, you dial the usual telephone number of the Aplio/Phone you want to call and you let it ring less than a predefined number of times; then you hang up.
    The Aplio/Phone of the receiving party detects the call you have just made with less than (or equal to) the number of rings defined in the configuration and sets itself automatically to 100% Free Mode.
    Then you call in 100% Free mode using the Aplio ID of the receiving party.
If the receiving party activates the WakeUp call, will I be able to call at anytime in 100% Free Mode?
    Yes. You will be able to call whenever you like in 100% Free mode, without appointment.
Why should I activate the WakeUp call?
    If you activate the WakeUp call, your correspondents will be able to call you in 100% Free mode anytime, without appointment, even if you are not connected to the Internet.
Will I be able to receive calls if I activate the WakeUp call?
    Yes. You will receive all your calls normally. If you define the number of rings of the WakeUp call to 2 (default value), you will need to answer all calls calls after the third ring.
Can an older Aplio/Phone call an Aplio/Phone 2.0 and vice-versa?
    Yes. Any previous version of the Aplio/Phone can call an Aplio/Phone 2.0 and vice-versa. If you use a version 2.0 to call a version prior to to 1.5, the caller should press the button when switching the call to the Internet. But since any version can be upgraded for free, it's best to upgrade your Aplio/Phone to version 2.0.
Can Aplio/Phone 2.0 call an older Aplio/Phone that is in "Economy Mode"?
    Yes. The calling party could reach the receiving party by dialing the receiving party’s Aplio ID (the unit’s five-digit serial number, without the leading zeros).
Can an older Aplio/Phone call a 2.0 Aplio/Phone that is in "100% Free Mode"?
    Yes, from version 1.5.
What is the Aplio 2.0 Firmware Upgrade?
    All the new features of Aplio/Phone 2.0 can be added to earlier models by using the free Aplio 2.0 firmware upgrade. By following a simple set of instructions, you can download the upgrade from the Internet and install it directly into your Aplio/Phone.
How do I upgrade my Aplio/Phone?
    For a quick overview, read our Upgrade FAQ. Consult your User Guide for full instructions.
How do I get a 2.0 User Guide?
    Click here to view or download the new User Guide.


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